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MarketSolve

For print-on-demand stores on Shopify

Fewer support emails. More repeat customers.

Four tools for your Shopify store: AI support, email marketing, photo reviews and customs invoices. We're launching soon. Join the list and be there from day one.

We're launching soon. People on the list hear first.

Open tickets
ER
Emma R.09:41

Hoodie as a gift

Hi, I ordered a hoodie yesterday. It's a birthday present for Saturday. Can you tell me roughly when it will arrive?

AI is checking
  • ShopifyOrder #4821 · Black hoodie, L · paid
  • MarketPrintPrinted and shipped · same day as the order
  • DHLDHLOn its way · delivery tomorrow
AI draft· from Shopify, MarketPrint and DHL

Hi Emma, lovely idea! Your hoodie is already printed and on its way. DHL is delivering it tomorrow, well before Saturday. You can track it here: dhl.com/00340434…

Send

Made for Shopify, Servers in Frankfurt, English & German, AI drafts, you decide, Each tool on its own, Mail and Reviews work with any store, Coming soon

In detail

Here's what it looks like in your account.

Each tool runs on its own and is billed on its own. Here's exactly what each one does.

Replies that already know where the package is.

The AI reads every customer email, checks Shopify, production and DHL tracking, and puts a finished draft in front of you. You read it over and hit send.

  • Order, production and DHL shipment right next to the email
  • A chatbot for your store that answers from your own knowledge
  • Spam and shipping notifications filtered out first
  • Nothing goes out without your okay
Learn more: Support
Open tickets
ER
Emma R.09:41

Hoodie as a gift

Hi, I ordered a hoodie yesterday. It's a birthday present for Saturday. Can you tell me roughly when it will arrive?

AI is checking
  • ShopifyOrder #4821 · Black hoodie, L · paid
  • MarketPrintPrinted and shipped · same day as the order
  • DHLDHLOn its way · delivery tomorrow
AI draft· from Shopify, MarketPrint and DHL

Hi Emma, lovely idea! Your hoodie is already printed and on its way. DHL is delivering it tomorrow, well before Saturday. You can track it here: dhl.com/00340434…

Send
Mail

Turn one-time buyers into regulars.

Newsletters, automated flows and segments built from your Shopify data. Sent from your own domain. That helps your emails land in the inbox.

  • Welcome, abandoned cart, thank-you and win-back flows, already set up
  • Segments by purchases, revenue and last order
  • Revenue per email, pulled straight from Shopify
  • Unsubscribes and suppression list run automatically
Learn more: Mail
Flow: After first purchase
  1. Thanks for your order
  2. Wait 3 days
  3. How do you like your shirt?
  4. A new design for you
Revenue
2.480 €
Opened
58 %
Clicks
11 %
Reviews

Photos of customers wearing your shirt.

After delivery, MarketSolve asks for a review automatically. Customers who add a photo get a discount code. The stars show up right in your theme.

  • Asks a few days after delivery
  • A discount as a thank-you for photo reviews
  • Widgets for product pages, home page and star ratings in collections
  • Bring your reviews over from other apps
Learn more: Reviews
Customer photo

Perfect print!

Colors exactly like the picture, and it still looks brand new after washing.

Jake M.Verified purchase
%15% discount sent

Customs paperwork you don't have to handle.

Your Shopify invoice app sends every invoice to your MarketSolve address. We match it to the order and upload it to MarketPrint. You only step in when something doesn't add up. Each invoice saves you about 3 minutes of manual work. At 100 orders outside the EU, that's 5 hours a month.

  • About 3 minutes less manual work per invoice
  • For every country outside the EU
  • Matches invoices to orders on its own
  • Only shows you the cases that need you
  • Only for stores that print with MarketPrint
Learn more: Invoices
Invoices
  • CH
    #4790 · Switzerland
    At MarketPrint
  • GB
    #4803 · United Kingdom
    At MarketPrint
  • US
    #4815 · USA
    At MarketPrint
Non-EU

Getting started

Three steps and you're in.

  1. 1

    Join the waitlist

    Enter your email and you're done. No account, no payment details.

  2. 2

    Get your access

    At launch, we send you your access. People on the list hear first.

  3. 3

    Connect your store

    A setup assistant shows you every click, in plain English and with screenshots. Then you switch on your first tool.

What you get

Less inbox. More time for new designs.

Hours back

The AI writes the drafts, sorts out the spam and finds the order. You read it over and hit send.

More from every customer

Flows and photo reviews earn more from customers you've already paid to reach once.

Data stays in the EU

Servers in Frankfurt, every company strictly separated from the others. GDPR-compliant data protection is a given.

Fair pricing

Pay for what you use. No bundles you never max out. No forced annual contracts.

One account for everything

One login and one bill for every tool, your whole team included.

People who know POD

Your questions are answered by people who work with print orders every day.

From real stores

What stores say.

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A quote from a store using MarketSolve Support will go here soon. We only show real quotes.
NameStore
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A quote from a store that won more repeat customers with MarketSolve Mail will go here soon.
NameStore
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A quote from a store getting more photo reviews since using Reviews will go here soon.
NameStore

Why us

Born in the daily grind of a print shop.

MarketSolve comes from the team behind MarketPrint. We print for more than 3,500 print-on-demand stores, in Germany and in Houston, and we run into the same problems you do: endless customer questions, packages stuck at customs and stores without enough reviews.

We tried a lot of tools. None of them knew that a shirt only gets printed after the order, and none could see into our production. So we built our own, and we've used them every day in our customer service ever since.

Once our print customers heard about them, they started asking for them. Now any Shopify store can use them.

MarketPrintmarketprint.de
ATLANTICSeattleLos AngelesDenverChicagoTorontoNew YorkMiamiMexico CityHoustonships across the AmericasStockholmHamburgLondonParisMadridRomeViennaWarsawMindelheimships across Europe
print-on-demand stores print with us
3,500+
production sites: Germany and USA
2
in print on demand
since 2019

MarketPrint figures, as of 2026.

FAQ

What stores want to know first.

Still have a question?

Email us. Real people reply, not bots.

hallo@marketsolve.io
When are you launching?

Soon. Everyone on the waitlist gets the exact date first.

What does MarketSolve cost?

We'll announce our prices at launch. Each tool is billed on its own, so you only pay for what you use.

Do I have to print with MarketPrint?

For Support and Invoices, yes. Both need the connection to MarketPrint: Support shows the production status of every order, and Invoices uploads the customs paperwork there. Mail and Reviews work with any Shopify store, no matter who prints for you.

Which store platforms do you support?

Shopify, for now. More platforms are planned, but we're not promising dates.

Does the AI just send emails on its own?

No, never. The AI writes drafts. Someone on your team reads them and sends them. The chatbot on your site does reply by itself, but only from your knowledge base, and it only shares order details after verifying the customer.

Where is my data stored?

On servers in Frankfurt. Every company is strictly separated from all others in the database. For your customers' data, we sign a data processing agreement with you.

Do I have to take all four tools?

No. Each tool runs on its own and is billed on its own. Start with one and add more later.

What if the AI gets something wrong?

Then you don't send it. Every draft waits for your okay. When the AI doesn't know something, it flags the gap instead of making something up.

I already use another tool. Is switching a hassle?

No. Bring your contacts over by CSV or straight from Shopify, and your reviews by CSV import. Your support inbox just needs a forwarding rule. You can run both side by side for a while.

What happens to my email address?

We'll email you at launch and, before that, only with important MarketSolve news. You can leave the list anytime with a short email to hallo@marketsolve.io. More in our privacy policy.

How long does setup take?

Your account is ready in a minute. Connecting Shopify and setting up your first tool takes about ten to twenty minutes. Every step comes with a guide and screenshots.

Join the waitlist

Be there when we launch.

Join the waitlist and we'll let you know as soon as MarketSolve goes live. No account, no payment details, just your email.

What are you interested in? (optional)